Olikka: Self Service Hub with Alexa
In this episode of This Is My Architecture – https://amzn.to/2MXq3cT, you’ll hear how Olikka built a conversational experience with Amazon Alexa to help users provision their own virtual desktops reducing as much as 30% of service desk enquiries. The Olikka self-service hub introduces a modern, intelligent way to interact with corporate systems using Deeplens and Rekognition to identify staff, Amazon Lex to handle conversations as well asIoT, Step Functions and Lambda to manage all the business logic.

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