Data can be used in a variety of ways to satisfy the needs of different business units, such as marketing, sales, or product. In this post, we focus on using data to create personalized recommendations to improve end-user engagement. Most ecommerce applications consume a huge amount of customer data that Read more…
Even in this digital age where more and more companies are moving to the cloud and using machine learning (ML) or technology to improve business processes, we still see a vast number of companies reach out and ask about processing documents, especially documents with handwriting. We see employment forms, time Read more…
This is a guest post authored by Ben Rigby, the VP, Global Head of Product & Engineering, Artificial Intelligence and Machine Learning at Talkdesk. Talkdesk broadens contact center machine learning capabilities with AWS Contact Center Intelligence. At Talkdesk, we’re driven to reduce friction in the customer journey. Whether that’s surfacing Read more…
Each year, organizations lose tens of billions of dollars to online fraud globally. Organizations such as ecommerce companies and credit card companies use machine learning (ML) to detect online fraud. Some of the most common types of online fraud include email account compromise (personal or business), new account fraud, and Read more…
This post is co-authored by Jiahang Zhong, Head of Data Science at Zopa. Zopa is a UK-based digital bank and peer to peer (P2P) lender. In 2005, Zopa launched the first ever P2P lending company to give people access to simpler, better-value loans and investments. In 2020, Zopa received a Read more…
Time series forecasting is an approach to predict future data values by analyzing the patterns and trends in past observations over time. Organizations across industries require time series forecasting for a variety of use cases, including seasonal sales prediction, demand forecasting, stock price forecasting, weather forecasting, financial planning, and inventory Read more…
Given the rising demand for fast and effective COVID-19 detection, customers are exploring the usage of respiratory sound data, like coughing, breathing, and counting, to automatically diagnose COVID-19 based on machine learning (ML) models. University of Cambridge researchers built a COVID-19 sound application and demonstrated that a simple binary ML Read more…
As businesses around the world are embarking on building innovative solutions, we’re seeing a growing trend adopting data science workloads across various industries. Recently, we’ve seen a greater push towards reducing the friction between data engineers and data scientists. Data scientists are now enabled to run their experiments on their Read more…
In this post, we discuss solving numerical optimization problems using the very flexible Amazon SageMaker Processing API. Optimization is the process of finding the minimum (or maximum) of a function that depends on some inputs, called design variables. This pattern is relevant to solving business-critical problems such as scheduling, routing, Read more…
Training an accurate machine learning (ML) model requires many different steps, but none are potentially more important than data processing. Examples of processing steps include converting data to the input format expected by the ML algorithm, rescaling and normalizing, cleaning and tokenizing text, and many more. However, data processing at Read more…