How Amazon Customer Service lowered Amazon Redshift costs and improved performance using RA3 nodes

Amazon Customer Service solves exciting and challenging customer care problems for Amazon.com, the world’s largest online retailer. In 2021, the Amazon Customer Service Technology team upgraded its dense-compute nodes (dc2.8xlarge) to the Amazon Redshift RA3 instance family (ra3.16xlarge). Moving to the most advanced Amazon Redshift architecture enabled the team to Read more…