Weekly update 49

Hi, welcome to another weekly update! Real-World Serverless podcast Since the last update, we have had quite a few new episodes, covering a wide range of topics: #41: The future of JVM on Lambda with Vadym Kazulkin #42: Real-World Serverless with Ant Stanley (part 1) #43: Real-World Serverless with Ant Read more…

Talkdesk and AWS: What AI and speech-to-text mean for the future of contact centers and a better customer experience

This is a guest post authored by Ben Rigby, the VP, Global Head of Product & Engineering, Artificial Intelligence and Machine Learning at Talkdesk. Talkdesk broadens contact center machine learning capabilities with AWS Contact Center Intelligence. At Talkdesk, we’re driven to reduce friction in the customer journey. Whether that’s surfacing Read more…