Starting at 12:20 PM PDT, we experienced low levels of packet loss for Internet Connectivity for some instances in a single Availability Zone (sae1-az2) in the SA-EAST-1 Region. Between 12:48 PM and 12:59 PM PDT, DNS resolution within the affected Availability Zone (sae1-az2) and connectivity between the affected Availability Zone (sae1-az2) and other Availability Zones using public IP addressing also experienced low levels of packet loss. At 1:12 PM PDT, all packet loss issues were resolved. The issue has been resolved and the service is operating normally.